MONIKA . K.R
BCA ( FINAL YEAR PURSUING )
ISCNO.: 729145xxxx
ID Verified Email Verified Education
| Qualification | Institution | Year of Passing |
| Degree | Bangalore University | – |
| 12th Std | Department Of Pre – University Education, Karnataka | 2022 |
| SSLC | Karnataka Secondary Education Examination Board | JUNE/JULY – 2020 |
| Company Name | Role | Year |
| HOTSET INDIA PVT LTD | Customer Service Executive • Retained customers by providing best possible service in terms of immediate response to enquiries, quick execution of requests & by keeping the customers updated • Prepared strong and reliable MIS reports for facilitating the decision making process and liaison with Management for innovative market penetration • Conceptualized & implemented strategies to enhance operational efficiency and ensure adherence to all the set parameters to enhance the efficiency of various aspects of the service delivery cycle • Collected and collated data and generating periodic reports and carrying out value added analysis of reports to facilitate strategy planning | 2024- 2025 |